Customer Support

We assist our clients through a continues and fully-integrated support system.
Our creative and innovative solutions ensure that your interests are in safe hands at all times.

To this end every contract comes with a tailored Service Level Agreement.
Service delivery is assessed on a monthly basis against pre-determined Key Performance Indicators with reports available to our customers at any time.

Our centralised support infrastructure allows our operational managers to spend most of their time on site – thereby ensuring consistency in the quality of our service at all times.

Above all we encourage our customers to talk to us. Our approach is based on understanding the unique nature and specific requirements of every customer and contract and we firmly believe that open and proactive communication is the only way to achieve the high level of service that our customers expect.

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